http://www.managementhelp.org/
The Free Management Library provides a wealth of information on various
facets of management including self-management, facilitation, supervision,
wellness and planning.
Other resources by topic:
Supervision
Becoming a Better Supervisor: A Resource Guide for
Community Service Supervisors was developed to help front-line
supervisors in all kinds of community service programs. The guide
was drawn from three major sources of information: a comprehensive
needs assessment; views of supervisors who participated in Supervisory
Skills Workshops; and literature of specialists in the fields of supervision,
management, and community participation.
http://nationalserviceresources.org/resources/online_pubs/program_management/
Becoming and Being a Competent Clinical Supervisor: Key Ingredients
A PowerPoint Presenation by Nadine Kaslow, PdD, ABPP (pdf)
http://www.capic.net/downloads/pdf/competentsupervisor_kaslow.pdf
The 10 Keys to Effective Supervision
From Rising Sun Consultants 2005.
http://www.risingsunconsultants.com/assets/docs/Supervision-Short.pdf
Managing Conflict
Group Facilitation and Problem Solving from the Community
Toolbox.
http://ctb.ku.edu/en/tablecontents/chapter_1016.htm
Managing Conflict
This page was developed for people wanting to create a community partnership,
however the concepts are relatable to all conflict management.
http://www2.ctic.purdue.edu/KYW/Brochures/ManageConflict.html
Program Evaluation
The Free Management Library has an extensive chapter on Basic Program
Evaluation as well as a chapter on Outcome Evaluation for Non-Profit
Organizations.
http://www.managementhelp.org/evaluatn/fnl_eval.htm
This site developed by the Centers for Disease Control and Prevention
links to numerous step-by-step evaluation resources, especially those
regarding development and use of logic models.
http://www.cdc.gov/eval/resources.htm#logic%20model
The University of Wisconsin has created a website of program development
and evaluation, which provides information from a number of sources.
http://www.uwex.edu/ces/pdande/evaluation/
The James Irvine Foundation has a list of resources available for
download, a number of which look directly at evaluating programs run
by non-profit groups.
http://www.irvine.org/evaluation/resources.shtml
Program Sustainability
From Research to Practice: Approaching Foundations, Advocates for
Youth (pdf)
http://www.advocatesforyouth.org/publications/frtp/foundations.pdf
From Research to Practice: Cultivating Individual Donors, Advocates
for Youth (pdf)
http://www.advocatesforyouth.org/publications/frtp/indivdonors.pdf
From Research to Practice: Ensuring Financial Stability: Selected
Annotated Bibliography, Advocates for Youth (pdf)
http://www.advocatesforyouth.org/publications/frtp/financial.pdf
From Research to Practice: Fund-raising Tips for Local Organizations,
Advocates for Youth (pdf)
http://www.advocatesforyouth.org/publications/frtp/fundraisingtips.pdf
From Research to Practice: The Heart of Fund-raising, Advocates for
Youth (pdf)
http://www.advocatesforyouth.org/publications/frtp/fundraising.pdf
Focus Groups
This is a free online course developed by ETR on focus group basics.
It covers everything from site logistics to data analysis.
http://www.ccfc.ca.gov/ffn/FGcourse/focusGroupCourse.html
The Free Management Library’s webpage on conducting focus groups
http://www.managementhelp.org/grp_skll/focusgrp/focusgrp.htm
A website with tips on conducting focus groups by the Market Navigation,
Inc.
http://www.mnav.com/qualitative_research.htm
The Community Toolbox provides over 6,000 pages of practical skill-building
information on over 250 different topics. Topic sections include step-by-step
instruction, examples, check-lists, and related resources.
http://ctb.ku.edu/index.jsp
A guide to conducting focus groups with youth, including sample questions
developed by the Canadian Forces Personnel Support Agency to help
support children in military families (pdf).
http://www.cfpsa.com/en/psp/youth/resources/focusGroupQuestions_e.pdf
This site from Penn State provides a guide to developing questions
for focus groups.
http://www.extension.psu.edu/evaluation/Questions.html
ETR provides guidelines on conducting focus groups with teens.
http://www.etr.org/recapp/theories/ProgramEvaluation/FGGuidelines.htm
ETR's sample protocol for focus groups with parents.
http://www.etr.org/recapp/theories/ProgramEvaluation/FGProtocolParents.htm
ETR's sample protocol for focus groups with teens.
http://www.etr.org/recapp/theories/ProgramEvaluation/FGProtocolTeens.htm
